PRIVACY POLICY
1. Scope
This Privacy Policy explains how SHRIE AGRO TECH may collect, use, store, share and protect personal data
when you visit our Website, submit an enquiry, request a quotation, communicate with us, become a
customer/vendor, or otherwise interact with us digitally.
2. Personal Data We May Collect
Depending on your interaction, we may collect: name; business/company name; job title; phone number; email
address; billing/delivery address; GST/business details; enquiry and order information; transaction/payment
reference information (but not necessarily full card/banking credentials); communications and complaint records;
device/browser information; IP address; website usage information; and information you voluntarily provide through
forms, WhatsApp, email or telephone.
3. How We Collect Data
We may collect data directly from you, from your organisation or authorised representatives, automatically through
Website technologies such as cookies/server logs, and from lawful business sources where appropriate.
4. Purposes of Processing
We may use personal data to respond to enquiries; prepare quotations; process and fulfil orders; arrange delivery;
manage customer/vendor relationships; verify payments and credit; issue invoices and maintain accounts; provide
customer support; handle quality complaints; meet food-safety, tax, accounting and legal obligations; prevent fraud
and misuse; secure the Website; improve products and services; maintain business records; and send marketing
communications where permitted and appropriate.
5. Consent and Choice
Where processing is based on consent, we will seek consent in a clear manner for the specified purpose. You may
withdraw consent for future processing where applicable by contacting us. Withdrawal does not affect processing
already lawfully carried out or processing that is required or permitted on another lawful basis.
6. Cookies and Similar Technologies
The Website may use essential cookies and, if enabled, analytics, functionality or marketing technologies.
Essential technologies support Website operation and security. Non-essential cookies should be deployed with
appropriate notice/choice where required. Browser settings may allow you to block or delete cookies, although
some Website features may then function differently.
7. Sharing of Personal Data
We may share necessary data with service providers and business partners supporting hosting, IT,
communications, logistics, payment processing, accounting, professional advice, marketing or analytics; with
banks and payment providers for transaction verification; with government, regulatory, tax, law-enforcement or
judicial authorities where required; and with a successor entity in a lawful business restructuring. We do not sell
personal data as a standalone business activity.
8. Data Security
We use reasonable administrative, technical and organisational safeguards appropriate to our business to protect
personal data against unauthorised access, disclosure, alteration, loss or misuse. No internet transmission or
storage method can be guaranteed to be completely secure.
9. Data Retention
We retain personal data only for as long as reasonably necessary for the stated purposes, contractual
requirements, dispute resolution, fraud prevention and applicable legal, tax, accounting, food-safety or regulatory
record-keeping obligations. Data that is no longer required will be deleted, anonymised or securely disposed of
where reasonably practicable.
10. Your Privacy Rights
Subject to applicable law, you may have rights to obtain information about your personal data and processing,
seek correction/completion/update, request erasure in applicable circumstances, withdraw consent where consent
is the basis, and raise a grievance. Requests may require reasonable identity verification before action is taken.
11. Children’s Data
Our Website and products are intended primarily for business customers and general adult users. We do not
knowingly seek to collect personal data from children for behavioural monitoring or targeted advertising. If you
believe a child has provided personal data inappropriately, please contact us so that we can review and take
appropriate action.
12. External Platforms
If you contact us through WhatsApp, social media, maps, payment gateways or other third-party platforms, those
providers may separately process your data under their own privacy terms. Please review the privacy information
of those services.
13. International Processing
Some technology or service providers may process or store data outside your state or outside India. Where
cross-border processing occurs, we will seek to use it in accordance with applicable Indian law and any
government restrictions that may apply.
14. Data Breach and Complaints
We will handle suspected personal-data incidents in accordance with applicable legal requirements and our
internal response procedures. Privacy grievances may be sent to mail9362249796@gmail.com or communicated
at +91 99944 49796. Please include sufficient details for us to identify and address the issue.
15. Updates to This Privacy Policy
We may revise this Privacy Policy when our practices, technologies or legal obligations change. The latest version
will be published on the Website with its effective date.
16. Contact Details
SHRIE AGRO TECH
123/5, Kattur Road, Sivathapuram, Salem – 636307, Tamil Nadu, India
GSTIN: 33AXUPS9183M1ZA
Phone: +91 99944 49796
Email: mail9362249796@gmail.com
Website: www.shrieagrotech.com